
Frequently Asked Questions.
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FinerFlight stands as your contemporary luxury travel advisor, specializing in premium four and five-star accommodations – hotels, resorts, and villas. With an unwavering focus on exceptional quality, superior style, and value, we cater to both leisure and business travelers seeking elevated experiences in the world's finest destinations.
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Discover the advantages of FinerFlight's partnerships with esteemed luxury brands globally. Enjoy value-added perks during your hotel or resort stay, luxury cruise, or business class airfare. Our Trip SOS service accompanies every booking, offering round-the-clock support for unforeseen issues. Travel seamlessly, whether for business productivity or vacation relaxation.
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We presently charge no additional fees for handling bookings. You’ll pay the same price as the best flexible rate offered by the hotel, all while enjoying extra benefits.
The fee structure is subject to change.
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Submit an inquiry via the booking request form to get started. One of our travel advisors will be in touch via email to assist with your booking request.
FinerFlight Newsletter subscribers receive priority handling on their booking requests.
Our travel advisors will work with you to identify the best property for your needs and help you understand the benefits you’ll receive.
When you’re ready to book, we will collect your credit card information via a PCI-compliant submission process and pass it along to the property to guarantee your booking.
After your booking is confirmed, we will communicate with the hotel on your behalf with respect to room preferences, upgrade requests, special occasions, etc., to ensure you have the best possible experience during your stay.
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We can - but specialize in the on-the-ground experience, accommodation and activities. Many customers choose to book their own airfare.
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It depends on the hotel or travel provider. Most hotels require a credit to hold a room, but some also charge a deposit upon making the reservation. Before we release your payment information, we’ll always let you know your chosen hotel’s deposit and cancellation policies so there are no surprises.
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Hotels are required to offer price parity, but occasionally you may see a different rate from an online travel agency than the one advertised on the hotel’s website. That happens very rarely but, when it does, we do our best (e.g. contact the property directly) to ensure the property honors the same price.
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Yes!
The benefits you receive when booking hotels with FinerFlight through Virtuoso or a preferred partner program are in addition to the benefits you’d get as an elite member of a hotel loyalty program like Marriott Bonvoy, Hilton Honors,World of Hyatt, Accor Live Limitless, IHG One Rewards, and so on.
Furthermore, Virtuoso and preferred partner program bookings are eligible to earn points and qualifying nights within hotel elite status programs, helping you get closer to your next points redemption or a higher elite tier.
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Tell us everything. Let us know if you love golf, must have access to a kids’ club, or can’t stand the feeling of sand through your toes (no beach for you!). Serious allergies or dietary restrictions are also very helpful information to have. That way we’ll only show you options that fit your wants and needs. It’s also great to hear about hotels and trips you’ve loved in the past, because that clues us in to your travel style.
What is FinerFlight?
FinerFlight stands as your contemporary luxury travel advisor, specializing in premium four and five-star accommodations – hotels, resorts, and villas. With an unwavering focus on exceptional quality, superior style, and value, we cater to both leisure and business travelers seeking elevated experiences in the world's finest destinations.
Why Choose FinerFlight?
Discover the advantages of FinerFlight's partnerships with esteemed luxury brands globally. Enjoy value-added perks during your hotel or resort stay, luxury cruise, or business class airfare. Our Trip SOS service accompanies every booking, offering round-the-clock support for unforeseen issues. Travel seamlessly, whether for business productivity or vacation relaxation.
Are There Fees Associated?
We presently charge no additional fees for handling bookings. You’ll pay the same price as the best flexible rate offered by the hotel, all while enjoying extra benefits.
The fee structure is subject to change.
How Does Booking Work?
Submit an inquiry via the booking form to get started. One of our travel advisors will be in touch via email to assist with your booking request.
FinerFlight Newsletter subscribers receive priority handling on their booking requests.
Our travel advisors will work with you to identify the best property for your needs and help you understand the benefits you’ll receive.
When you’re ready to book, we will collect your credit card information via a PCI-compliant submission process and pass it along to the property to guarantee your booking.
After your booking is confirmed, we will communicate with the hotel on your behalf with respect to room preferences, upgrade requests, special occasions, etc., to ensure you have the best possible experience during your stay.
Do You Book Airfares?
We can - but specialize in the on-the-ground experience, accommodation and activities. Many customers choose to book their own airfare.
When am I charged?
It depends on the hotel or travel provider. Most hotels require a credit to hold a room, but some also charge a deposit upon making the reservation. Before we release your payment information, we’ll always let you know your chosen hotel’s deposit and cancellation policies so there are no surprises.
Is there a best price guarantee?
Hotels are required to offer price parity, but occasionally you may see a different rate from an online travel agency than the one advertised on the hotel’s website. That happens very rarely but, when it does, we do our best (e.g. contact the property directly) to ensure the property honors the same price.
Will I get elite status benefits, points, and qualifying nights?
Yes!
The benefits you receive when booking hotels with FinerFlight through Virtuoso or a preferred partner program are in addition to the benefits you’d get as an elite member of a hotel loyalty program like Marriott Bonvoy, Hilton Honors,World of Hyatt, Accor Live Limitless, IHG One Rewards, and so on.
Furthermore, Virtuoso and preferred partner program bookings are eligible to earn points and qualifying nights within hotel elite status programs, helping you get closer to your next points redemption or a higher elite tier.
How do I make the most of my experience when planning a trip with FinerFlight?
Tell us everything. Let us know if you love golf, must have access to a kids’ club, or can’t stand the feeling of sand through your toes (no beach for you!). Serious allergies or dietary restrictions are also very helpful information to have. That way we’ll only show you options that fit your wants and needs. It’s also great to hear about hotels and trips you’ve loved in the past, because that clues us in to your travel style.